![]() The interpreter will be conferenced in to convert information from English to the caller’s chosen language throughout the application process. They can also ask a live agent for an interpreter for other languages. If the caller presses 0, they can choose from languages such as Vietnamese, Farsi, Somali, Arabic, Mandarin or French. The 2-1-1 Texas language line allows Texans with a limited understanding of English to apply for benefits with the support of an interpreter in over 150 languages. You use voice-over-IP (use the Internet to make calls).You may not be able to connect to 2-1-1 if: You can also visit the 2-1-1 Texas website to find the phone number to your local 2-1-1 area information center. If you can't connect to 2-1-1, call us toll-free at 87. If you received a secure email from our agencies, please read these instructions on how to open it.ĭialing 2-1-1 is a free, easy way to find out about services you can get in your area or through state programs. One way we do this is by using secure email to make sure your private information remains private. The state's health and human services agencies are committed to protecting your personal and private information. ![]() The state of Texas offers Relay Texas which you can use by dialing 7-1-1 or 80. ![]() Note: If you are deaf, hard of hearing, or speech impaired you can call any Texas Health and Human Services office by using the relay service of your choice. While the headquarters offices are located in Austin, there are offices across the state that serve Texans. The professionals that staff health and human services agencies across the state are ready and willing to assist people who need services, contractors who provide them and anyone with questions about the services we provide. From the headquarters in Austin to eligibility offices in the Rio Grande Valley to laboratories in the Panhandle, Health and Human Services employees are there to respond to the needs of Texans.
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